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Applications of AI in the workplace

Applications of AI in the workplace

Artificial Intelligence, or AI, was created and coined in 1956, approximately seven decades back. However, this term has only become of prominence in the past two decades. So much has transformed since then in computer science that we often forget how life was without...
Why Customer Service is Important

Why Customer Service is Important

Why do businesses allocate a team just for customer service? Do businesses nowadays rely on customer service to retain customers? Yes, they certainly do. You might think this is exaggerated, but businesses often underestimate the importance of customer service in...
How to be a Successful Business in a Competitive Landscape

How to be a Successful Business in a Competitive Landscape

“Competition brings out the best in products and the worst in people”. – David Sarnoff The rise of entrepreneurs in the 21st Century is massive, yet not surprising, with over 213 million companies operating worldwide. While these numbers bring...

Security Companies: Why Do They Fail or Succeed?

Security is fundamental in keeping a controlled and safe environment. Running a successful security company in this industry was never supposed to be easy. The consistencies of different roles and requirements, coupled with fluctuating demand, can be enough to drive...