by Chloe Driver | Nov 23, 2021 | Blog, Call Centers, Cleaning Services, Construction, Consulting, Events & Venues, Government, Healthcare, Home Health Care, Hospitality, Libraries, Long Term Health Care, Manufacturing, Public Safety, Recreation Centers, Restaurants, Security
Artificial Intelligence, or AI, was created and coined in 1956, approximately seven decades back. However, this term has only become of prominence in the past two decades. So much has transformed since then in computer science that we often forget how life was without...
by Chloe Driver | Nov 15, 2021 | Blog, Call Centers, Cleaning Services, Construction, Consulting, Events & Venues, Government, Healthcare, Home Health Care, Hospitality, Libraries, Long Term Health Care, Manufacturing, Public Safety, Recreation Centers, Restaurants, Security
Why do businesses allocate a team just for customer service? Do businesses nowadays rely on customer service to retain customers? Yes, they certainly do. You might think this is exaggerated, but businesses often underestimate the importance of customer service in...
by Chloe Driver | Nov 12, 2021 | Blog, Healthcare, Home Health Care
Time fraud is a fraudulent activity whereby an employee gains payment from a company without actually working the hours to earn it. This can result in financial costs and loss of workforce productivity. Of course, different organizations will handle time fraud in...
by Chloe Driver | Nov 9, 2021 | Blog, Call Centers, Cleaning Services, Construction, Consulting, Events & Venues, Government, Healthcare, Home Health Care, Hospitality, Libraries, Long Term Health Care, Manufacturing, Public Safety, Recreation Centers, Restaurants, Security
“Competition brings out the best in products and the worst in people”. – David Sarnoff The rise of entrepreneurs in the 21st Century is massive, yet not surprising, with over 213 million companies operating worldwide. While these numbers bring...
by Chloe Driver | Nov 5, 2021 | Blog, Security
Security is fundamental in keeping a controlled and safe environment. Running a successful security company in this industry was never supposed to be easy. The consistencies of different roles and requirements, coupled with fluctuating demand, can be enough to drive...