Celayix Home » Call Centers

Call Centers

Shift Workers – Why Scheduling Them Can Be Difficult!

When it comes to managing shift workers, scheduling them might just be the most difficult part. However, there are tools and resources out there to make life easier!

Tips for Effective Casual Worker Scheduling

Tips for Effective Casual Worker Scheduling

Effective scheduling involves finding the right balance between workload and labour costs. This can include tracking labour costs, analyzing labour trends, and optimizing schedules based on demand.
All You Need to Know About Job Tracking Software

All You Need to Know About Job Tracking Software

Are you missing out on the benefits of job tracking software? With mobile workforces, varying shift patterns and perhaps multiple locations, job tracking software is how so many managers oversee operations! See how, and why here.
Shift Work Trends to Watch

Shift Work Trends to Watch

Take a look at the latest trends in shift work, and see what employees are looking for from employers.
Data Security in The Modern Workplace – eBook

Data Security in The Modern Workplace – eBook

The shift towards flexible working has been great, but there's an issue lingering around. Data security threats have become more prominent in the past 2 years, and a lack of cybersecurity policy plays a huge role in that. However, there's a solution. Find out how any organization can protect themselves from data security threats through this ebook.

Does Employee Monitoring Software Work?

Employee monitoring and surveillance are hot topics but how effective are they really? Learn how employee monitoring changes employee behavior.
Why Your Recruitment Strategy Isn’t Working

Why Your Recruitment Strategy Isn’t Working

If you're you struggling to attract and retain top talent at your organization, your recruitment strategy might have some weak spots. Take a look at some common reasons companies struggle with recruitment today.
Team Building Activities Your Team will Love

Team Building Activities Your Team will Love

Looking for some fun team-building activities? These have a wide range of benefits for the team and of course the organization as a whole. Look no further - here are 10 team-building games with a range of benefits!
General Advice for First-Time Managers

General Advice for First-Time Managers

It's not easy to find your feet as a first-time manager. Adapting new skills and learning how to manage people takes time and patience! Here’s our advice on mistakes to avoid and how to excel in your new role!
The key stages of the employee lifecycle

The key stages of the employee lifecycle

Using tools like the employee lifecycle helps you to understand your workforce & keep them engaged. Read on to find out more!