A shift drops.
The scheduler still has to search for replacements, evaluate options, and chase confirmations.
Automated Workforce Management
Move Beyond Notifications.Automate Workforce Operations.
For 25 years, Celayix has built tools for the hard parts of scheduling, such as union rules, qualifications, overtime, and real-time changes.
With Automated Workforce Engine, your shift rescues, compliance checks, and exceptions can run on their own.
Within your rules. Under your control.
Solve the Chaos.
Trusted by Complex, Compliance-Heavy Operations
Notifications are Good. Automated Actions are Great.
Notifications and scheduling tools made schedulers faster. They didn't make scheduling automatic. The work of resolving every shift drop, late check-in, and qualification issue still lands on the same people.
A clock-in is missed.
Someone manually decides whether it's a real issue or noise.
An employee's qualification expires.
The fix lives in someone's head, not a process.
Volume goes up.
Headcount in ops has to go up with it. Or response times slip.
Awareness ≠ resolution.
As your operation grows, notification-based workflows create more work, not less. The system raises its hand. Your team still has to do everything that comes next.
Coverage, compliance, and continuity are non-negotiable. As should be chaos-free operations.
The Evolution of Shift Management
From rules engine to autonomous workflows
Four stages, each built on the last. You don’t rip and replace anything. You step up the curve when you’re ready.
Four stages, each built on the last. You don’t rip and replace anything. You step up the curve when you’re ready.
- 0Ground 0
Rules Engine
A deterministic foundation for overtime, qualifications, union rules, availability, and double-booking prevention.
- 1Step 1
Scheduling Tools & Notifications
Find Replacement, Autofill, Shift Bidding, Self-Scheduling, eClock, and event-driven alerts that help schedulers respond.
- 2Step 2Available Now
Automatic Workforce Engine
Workflows that don't just flag problems, they execute the resolution, end to end, using your rules and approvals.
- 3Step 3On the Roadmap
Frontier WFM Agents
Autonomous agents that orchestrate workflows dynamically against operational context and business objectives.
Solve the Chaos
Built for Operational Control and Scalable Automation
Built for operational control and scalable automation. Instead of recommending what to do next, Celayix runs the playbook. Each capability ties to a specific operational outcome.
Built for operational control and scalable automation. Instead of recommending what to do next, Celayix runs the playbook. Each capability ties to a specific operational outcome.
Proven Rules Engine
Enforce scheduling constraints automatically across overtime, qualifications, union rules, availability, and double-booking prevention.
Improve compliance and reduce operational risk on every action.
Event-Driven Triggers
Initiate workflows automatically based on operational events like shift drops, missed check-ins, qualification issues, onboarding actions, or schedules.
Respond to workforce disruptions in seconds.
Configurable Workflow Builder
Visually orchestrate workforce processes using reusable workflow nodes inside Schedule Xpress, powered by React Flow architecture.
Automate complex operations without custom redevelopment.
Controlled Levels of Autonomy
Choose how each workflow executes: Full Autonomy, Approval Required, or Notification Only.
Adopt automation gradually while maintaining oversight and governance.
AI-Enhanced Workflow Nodes
Add nodes for summarization, classification, contextual decision support, and intelligent communication inside the rules engine.
Improve decision support and communication quality without manual drafting.
Unified Operational Orchestration
Combine Find Replacement, notifications, approvals, rules enforcement, and escalation logic into a single executable framework.
Standardize workforce operations across sites, teams, and regions.
Deliver Coverage. Control Costs.
Simplify Operations.
The Workforce Engine turns daily firefighting into repeatable, auditable execution. The result, your team can plan, not chase.
- Ensure Workforce CoverageRespond automatically to shift drops, absences, and conflicts before service is impacted.
- Reduce Labor CostsEnforce overtime caps, union rules, qualifications, and the lowest-cost qualified match on every action.
- Save Administrative TimeEliminate repetitive coordination.
- Improve Operational ClarityEnd-to-end visibility into workflow execution, approvals, escalations, and outcomes.
- Increase ResponsivenessEvent-driven workflows resolve issues the moment they're detected.
- Scale Without Scaling OpsAutomate increasingly complex workflows without growing administrative headcount.
How a Workflow Runs
Trigger. Decide. Act. Audit.
Every workflow starts with an event you already track or a schedule you already run. From there, it executes configurable nodes, including AI-powered nodes for summarization, classification, and contextual decision support.
01
Trigger
Event-driven or schedule-driven workflows start from shift drops, missed clock-ins, qualification issues, onboarding events, daily schedules, weekly schedules, or monthly schedules.
02
Sequence
A workflow built visually in Schedule Xpress, powered by React Flow, composed of reusable nodes.
03
Execute
Find Replacement, notifications, approvals, scheduling actions, validations, and escalation are orchestrated together.
04
Govern
Every action, decision, and outcome is captured. Compliance is enforced with end-to-end visibility.
Control or Delegate: You Decide
Every workflow can operate in three modes. Start in notification mode, move to approval as workflows prove themselves, and graduate to full autonomy where rules are deterministic and risk is bounded.
The workflow analyzes the situation, recommends a path, and surfaces operational awareness. Execution stays manual.
01
Notification
The workflow analyzes the situation, recommends a path, and surfaces operational awareness. Execution stays manual.
02
Approval
The system prepares recommended actions, including communications and schedule changes, and waits for human approval before executing.
03
Full Autonomy
Deterministic actions execute automatically inside the rules engine with a complete audit trail.
Built for Operations Where Missed Shifts Carry Real Risk
Designed for High-Complexity Workforces
Celayix is the specialist platform for large, distributed, shift-based workforces, where service delivery, compliance, labor spend, and customer outcomes all hang in the balance of coordination.
Celayix is the specialist platform for large, distributed, shift-based workforces, where service delivery, compliance, labor spend, and customer outcomes all hang in the balance of coordination.
Security
Post coverage, guard rotations, and license & certification expiry.
Healthcare
Caregiver continuity, qualification matching, and fatigue rules.
Hospitality
Variable demand, F&B coverage, and last-minute swaps.
Events & Field Ops
One-shot execution, staff ratios, and banquet workflows.
Unionized Workforces
Union agreements, seniority, escalation paths, and approvals.
Adapt to operational change in real timeEnforce complex workforce policiesCoordinate staffing at scale
Reduce scheduling frictionMaintain service continuity
Why Operations Teams Choose Celayix
Proven on the hard problems. For 25 years.
Celayix is the specialist platform for organizations that have outgrown generic schedulers but don’t want a full WFM rip-and-replace. Solve coverage, compliance, and cost at the same time.
Celayix is the specialist platform for organizations that have outgrown generic schedulers but don’t want a full WFM rip-and-replace. Solve coverage, compliance, and cost at the same time.
- 95%
95% reduction in scheduling time
- $350
$350 savings per employee per month
- 10%
10% cut in payroll costs
- 900%
900% customer growth without adding admin headcount
A Foundation Built on 25 Years
of Real-World Workflows
Autonomy is only as good as the rules underneath it.
Many platforms can send a notification. Few can execute the full resolution while enforcing union rules, qualifications, and overtime caps. Celayix is built for complex, compliance-heavy operations, not generic scheduling.
Many platforms can send a notification. Few can execute the full resolution while enforcing union rules, qualifications, and overtime caps. Celayix is built for complex, compliance-heavy operations, not generic scheduling.
Deep experience
Built for complex shift management (multi-site, union, regulated, labor-intensive).
Rules engine inside
Every autonomous action runs through the same engine your schedulers trust.
Configurable to your policy
Union agreements, approval chains, and escalation paths shape every workflow.
Layered autonomy
Notification → Approval → Full Autonomy. Adopt at the pace your governance allows.
Common Questions About Evolving Your Workforce Operations
What ops leaders want to know?
Incrementally. Start in notification-only or approval mode, validate workflow behavior with your operations team, then graduate specific workflows to full autonomy. You stay in control of the pace.
See How It Solves Your Operational Issues
Show us a workflow that’s eating your team’s day. We’ll show you what autonomy looks like.
In a 30-minute meeting, we’ll walk through one of your real recurring operational scenarios, such as shift rescue, compliance check, or onboarding exceptions. See how the Automated Workforce Engine would handle it inside your rules.
Every shift covered, compliant, and cost-effective Solve the chaos.