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Las Vegas Hotel and Casino Removes Manual Process

This case study outlines how a luxury resort and hotel in Las Vegas replaced their manual scheduling process using Celayix's automated shift-scheduling and time & attendance software to comply with union regulations and meet the scheduling needs of their employees.

Organization

Company Name: Hotel (Name Confidential)

Location: Las Vegas, Nevada, USA

Industry: Hospitality

Company Size: 800+ Employees

Challenges

A unique luxury resort hotel and casino in the heart of the Las Vegas strip was looking for an automated solution to their manual scheduling process. The main goals of their search included the need to fulfil the following requirements:

  • Automate their existing 100% manual process
  • Ensure cross vertical use by both the Banquets and Food & Beverages (F&B) departments within the hotel and casino

Solution

Working with Celayix, the hotel was able to solve their key problems. These included:

  • Successfully replacing their manual process with an automated process
  • Complying with union guidelines
  • Meeting their co-stars (employees) needs of an automated solution to self-schedule  when they meet the requirements

“With the introduction of Celayix, we have been able to remove our manual process and see efficiency gains of 80% in banquets and 30% in beverages.”

MEMBER OF SENIOR MANAGEMENT

Result

Improved Efficiency

Celayix was able to achieve efficiencies in both the banquets and the F&B departments.

In the Banquets department, there was an overall 80% efficiency gain, decreasing scheduling time to two days.

The F&B department saw an overall efficiency gain of 30%. Although this was lower compared to the Banquets Department, the overall efficiency gains for this department are huge, and scheduling time was cut down to 3 days.

** DISCLAIMER – At the respect of our client, their name has been omitted from this Case Study

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