Introducing Celayix Chat: Smarter Employee Communication, Built for Shift-Based Teams

When you’re managing complex shift operations, communication isn’t just “nice to have.” It’s the difference between a smooth day and chaos. Schedules change, employees drop shifts, last-minute instructions come in, and managers need to get the right information to the right people fast. That’s where Celayix Chat comes in.

Instead of relying on email, SMS, or external apps like WhatsApp and Telegram, Celayix Chat brings communication directly into the scheduling platform you’re already using. No more juggling multiple apps, exposing personal phone numbers, or rebuilding group chats shift after shift.

With Celayix Chat, communication becomes faster, simpler, and fully integrated into your scheduling workflows.

Why Celayix Chat Matters

Managing a workforce in industries like event staffing, security, or hospitality often means coordinating dozens or even hundreds of employees across multiple shifts. That complexity makes employee communication especially challenging.

Here are some common problems Celayix Chat solves:

• Last-minute schedule changes: Let employees know about updated start times without digging for their contact info.

• Shift replacements: When someone drops a shift, managers can instantly message qualified employees to find coverage.

• On-site instructions: From uniform reminders to check-in details, broadcast the essentials quickly and reliably.

• Privacy and simplicity: Employees don’t need to install another app or share personal phone numbers. Everything happens inside Celayix.

In short, Celayix Chat ensures the right person arrives at the right place, at the right time, prepared to work.

Chat vs. Chat Premium: What’s the Difference?

Celayix Chat will be released starting September 23rd 2025. Customers will have the opportunity to try Chat Premium for free until October 31st, 2025. Access to Chat Premium requires customers to request that it be turned on for their account.

We’re releasing chat functionality in two tiers: Celayix Chat and Celayix Chat Premium. Both are designed to meet different levels of communication needs, depending on your team size and complexity.

Celayix Chat

• Available for customers starting September 23rd, 2025.

• Supports one-on-one conversations only.

• Push notifications alert employees when they receive a message.

• Read receipts show when a message has been seen by the recipient.

Celayix Chat Premium

• Available to try for free until October 31st, 2025.

• Includes all features of basic Chat plus:

  • Group chat: Create conversations with multiple employees or managers.

  • Schedule-based group chat: Select shifts in the schedule and click a button to automatically create a group with the employees assigned to those shifts.

• Flexible chat visibility: Public chats (all participants see replies) or private chats (only managers see replies).

This clear separation ensures that customers understand the difference in functionality and how to access each option.

Why Not Just Use WhatsApp or SMS?

It’s a fair question. But the reality is that shift-based teams face challenges those tools were never designed to handle.

• Speed and context: With WhatsApp, you need to manually create groups and add contacts. With Celayix, you simply select shifts or employees and start typing.

• Privacy: Employees and managers don’t have to share personal phone numbers. Communication stays professional and work-related.

• Fewer apps: Employees already juggle payroll, HR, and scheduling apps. Keeping chat inside Celayix reduces clutter.

Celayix Chat is designed for shift-based operations, not just casual conversations.

See It in Action

Want to see how Celayix Chat looks in real life?

Check out our Help Centre article for a step-by-step breakdown of features.
Watch our product demo video to see how fast and simple group chat really is.

Whether you’re running an event with hundreds of staff or managing day-to-day operations at a smaller site, Celayix Chat is here to make communication faster and easier.

Ready to Try It?

One-on-one chat is available starting September 23rd, 2025.
Chat Premium, including group chat and schedule-based groups, is available to try for free until October 31st, 2025. To access Premium, customers will need to request it.

Reach out to us at support@celayix.com or contact us here to get started.

When communication is this easy, everything else just works better.