Celayix is doing our part to help out public safety workers during the COVID-19 pandemic. We’re committed to helping those on the frontlines and are offering our software free of charge to organizations.

Is your organization dealing with complex rules surrounding union collective bargaining rights?

We have a solution for that

Do you need to ensure a certain level of experience is held by someone on site?

We have a solution for that

Does your scheduling involve rotations at different locations, different times, or variable tasks?

Yes, we have a solution for that, too


Public Safety in the Era of COVID-19

public safety workers left to right - policeman, fireman, EMT

Acknowledging Public Safety Workers

ambulance emt fire department and police badgesWe see public safety workers all the time, but many people don’t even realize the role they play until something like the current pandemic occurs. Those who work in public safety work in a wide range of fields (medical and health services, emergency management, law enforcement, EMTs, and more), and are focused on keeping communities safe, healthy, and well-supplied.

Energy and utilities

Communication technologies









When you hear a siren, see agencies responding to a crisis, or watch first responders in action, you’re watching public safety professionals in action.

In order to support these workers, we need to keep our critical infrastructure running properly. Critical infrastructure is the stuff that society needs to function, and is prioritized appropriately.

It goes without saying that the people in these fields are classified as essential workers, and it regularly falls to them to be in the thick of things during health emergencies like the current pandemic. There are differences in the way essential services are categorized depending on where you are, so we don’t delve into that too deeply here.

Ultimately, we owe front-line workers a debt of gratitude, but is there a way we can be of assistance to them without getting in their way or exposing them to further risk?

covid-19 virus 3D image

Public Safety Software at No Cost

Celayix has realized that the way we can help is to provide our software platform to all industries involved in public safety, without any monthly fees, for at least the next three months. Setup fees may still apply during onboarding, so speak to a sales specialist to learn more. If your company, department, or government agency may benefit from our workforce management software, get in touch today.

Taking Public Safety Seriously

The worldwide distribution of the COVID-19 virus led the World Health Organization (WHO) to designate it as a pandemic on March 11, 2020. Since then, we’ve all witnessed massive changes, both on the global scale and on the personal.

Governments, businesses, and entire economies are shifting and reconfiguring themselves to cope with the sudden changes. This has put millions out of work, and left millions continuing to work with the risk of serious illness. It’s a challenging situation that is pushing discussions of public safety to the forefront, and is expected to be of serious concern for some time.

North America is currently one of the hardest hit places for confirmed COVID-19 infections. As of the beginning of May, 2020, the USA has had over 1.1 million confirmed cases — that’s one third of the global total!

Data from World Health Organization, May 2020

Different states have responded in different ways: issuing shelter in place orders, closing down non-essential businesses, and taking services online where possible. And while discussions of reopening states and lifting restrictions keep occurring, virtually all health agencies believe it’s unrealistic to expect anything to go back to ‘normal’ in 2020.

In light of all of this, Celayix is stepping up with our offer of 3 free months to public safety organizations. To learn more, get in touch with a sales expert by filling out a form here.

Now is the Time to Adapt & Automate

Is your organization dealing with complex rules surrounding union collective bargaining rights? We have a solution for that.

Do you need to ensure a certain level of experience is held by someone on site? We have a solution for that.

Does your scheduling often involve rotations at different locations, different times, or with variable tasks? Yes, we have a solution for that, too.

The current health crisis is putting scheduling practices to the test, and most software falls short. Celayix can guarantee a solution that is customized to your needs and can handle any scale of operation.

Scheduling is a notoriously challenging task at the best of times, and smaller companies with fewer than 50 employees may be able to get away with using manual options and doing things by hand. But companies and organizations with hundreds or thousands of employees absolutely need to automate scheduling processes if they haven’t already.

With how contagious COVID-19 is, it’s inevitable that people working in public safety will be needing more sick time as a result. When that happens, manual schedulers can’t provide any of the following:

  • Instant notifications for available staff and management
  • Rules-based scheduling that accounts for skills, availability, infection status, or overtime
  • Shift bidding so that staff can claim open shifts without schedulers needing to do a thing

And the more challenges crop up, the more difficult everyday operations become for schedulers. Unless they learn to adapt by using scheduling and workforce automation.

Understaffing, Overstaffing, Overtime & Sick Leave

There’s a common scenario: workers quit or are let go, and instead of filling their roles the business instead tries to make do with existing staff. This causes overtime to occur, which causes productivity to drop, which negatively affects morale. And in the end, the extra costs outweigh onboarding and hiring costs of finding new staff. You can read about an interesting case study detailing exactly this process here if you want to learn more.

Believe it or not, understaffing often costs a business more than slightly overstaffing. There are numerous reasons why, including burnout, turnover, loss of productivity, overtime, and others. Fundamentally, what’s most important is to keep workers happy, healthy, and safe.

Maintaining appropriate staff levels while ensuring the correct qualifications and requirements are all met can’t be done in a complex work environment without automation. This is the only surefire way to keep morale high, reduce burnout, keep workers save, and save money by reducing or eliminating overtime.

It’s time to give your schedulers a break. Our employee scheduling software optimizes staffing levels, putting to rest any concerns about overtime and availability.

It’s Never Too Late

During a challenging time, it’s more important than ever to ensure workers do not have added stress on their plates – and that includes management. We’re aware that the current situation may make it seem more daunting to take on a new system, and we’re sensitive to that. Our customer support team is renowned for its responsiveness and attentiveness. We’re available 24/7 and are happy to help users get the most out of our software.

Protecting our public safety workers – our EMTs, our nurses and doctors, our police officers, and others – is one of the most important things we can do. We’ve taken that to heart and are offering our software for free to companies and organizations involved in public safety for the next three months because it’s the right thing to do.

If you’re in need of a complete, best-of-breed workforce management solution that takes care of every facet of your organization, look no further. We’ll be happy to walk you through all the ways in which we can lighten your load and make the current situation more bearable — just get in touch.

Thank you for the work that you do and for keeping us safe!




Here are some handy tips for how to keep yourself and those around you safe during the pandemic, courtesy of the World Health Organization


You can reduce your chances of being infected or spreading COVID-19 by taking these simple precautions, and public health workers will thank you:

  • Regularly and thoroughly clean your hands with an alcohol-based hand rub or wash them with soap and water. This simple routine successfully kills viruses that may be on your hands
  • Maintain at least 1 metre (3 feet) distance between yourself and others. When someone coughs, sneezes, or speaks they spray small liquid droplets from their nose or mouth which may contain the virus
  • Avoid going to crowded places since you are more likely to come into close contact with someone that has COIVD-19 and it is more difficult to maintain a physical distance of 1 metre (3 feet)
  • Avoid touching your eyes, nose and mouth. They’re easily contaminated, and once they are can transfer the virus to your eyes, nose or mouth. From there, the virus can enter your body and infect you
  • Make sure you, and the people around you, follow good respiratory hygiene. This means covering your mouth and nose with your bent elbow or tissue when you cough or sneeze. Then dispose of the used tissue immediately and wash your hands
  • Stay home and self-isolate even with minor symptoms such as cough, headache, mild fever, until you recover. Have someone bring you supplies. If you need to leave your house, wear a mask to avoid infecting others
  • If you have a fever, cough and difficulty breathing, seek medical attention, but call by telephone in advance if possible and follow the directions of your local health authority. Calling in advance will allow your health care provider to quickly direct you to the right health facility and will also protect you and help prevent spread of viruses and other infections



infographic showing stats on covid-19 and public safety and overtime and understaffing and overstaffing stats