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Tips to Improve Your People Management Skills

Learn how to improve your people management skills with tips from this comprehensive guide. Discover why people management skills are important, what they include, and how to develop them. With examples and statistics, this guide provides actionable advice for managers and leaders. Plus, find out how Celayix's workforce management software solutions can help you improve your people management skills and support your team's growth.

In today’s modern and diverse workplace, effective people management is essential for achieving organizational goals. Each employee brings unique skills and perspectives to the table, and it’s up to managers to harness these talents and ensure that work is completed efficiently and professionally. People management involves more than just financial structures and corporate strategies; it’s about maintaining the health and well-being of organizational resources. Managers must possess superior people management skills to manage and direct employees toward a common goal effectively. At Celayix, we understand the importance of these skills. We provide solutions to help managers improve their team management abilities and create a positive and productive work environment.

People management skills are essential for any successful organization, and as a manager or leader, improving these skills can make a significant difference in the performance and satisfaction of your team members. Effective people management increases productivity, employee engagement, and better retention rates. In this blog post, we’ll discuss why improving your people management skills is vital, what they include, and how to improve them.

Why It’s Important to Improve Your People Management Skills

Graph showing measuring employee productivity

Effective people management is a critical aspect of organizational success. It enables managers to create a positive work environment, foster teamwork, and enhance employee engagement. In fact, a study by Gallup found that teams with highly engaged employees have 21% higher productivity and 59% lower turnover rates.

Furthermore, people management skills are becoming more critical as employees seek leaders who can create a supportive and inclusive work environment. For example, according to a survey conducted by Glassdoor, 56% of employees prioritize a positive workplace culture over salary.

What People Management Skills Include

People management skills encompass a range of abilities, including communication, leadership, empathy, conflict resolution, and delegation. Here’s a closer look at each of these skills:

Manager Showing Leadership
  1. Communication – Communication skills are essential for influential people management. Good communication can lead to increased productivity, teamwork, and employee engagement. Subsequently, managers need to communicate their expectations, feedback, and goals.
  2. Leadership – Leaders inspire and motivate their team members to achieve their goals. Influential leaders possess strong communication skills, the ability to delegate tasks, and emotional intelligence.
  3. Empathy – Empathy is the ability to understand and share the feelings of others. Managers who demonstrate empathy are likelier to create a positive and supportive work environment.
  4. Conflict Resolution – Conflict is inevitable in any workplace, and managers need to be able to handle it effectively. Conflict resolution skills include active listening, negotiation, and mediation.
  5. Delegation – Delegation is the process of assigning tasks to team members. Practical delegation skills involve identifying the right person for the job, communicating expectations, and providing support and guidance.

These are just some skills that Celayix believes are essential for organizational leaders. Moreover, an article from Gallup emphasized the importance of people management skills in the workplace. It also highlighted the need to develop these skills for success in 2023. According to the author, strong people management skills are necessary for leaders and managers to guide their teams and create a positive work environment effectively. Celayix shares the same belief as Gallup regarding the importance of people management skills.

How to Improve Your People Management Skills

Improving your people management skills requires a combination of self-awareness, training, and practice. Here are some tips to help you improve your skills:

Seek Feedback

Manager giving employee feedback

Firstly, effective feedback is an essential component of people management. Consequently, leaders must be open to criticism and regularly provide employee feedback. Employees can improve their performance and feel motivated to achieve their goals efficiently and accurately by providing constructive feedback. For instance, a survey conducted by Officevibe found that 83% of employees appreciate feedback, and 61% of employees who receive regular feedback from their managers feel motivated to work harder.

However, providing feedback is a skill in itself, and leaders must provide feedback and offer solutions to improve any issues discussed. This helps employees feel capable of eliminating mistakes and improving their performance. We believe everyone makes mistakes and that feedback should be delivered clearly to help employees grow and develop.

Take Training Courses

Secondly, attend training courses or workshops on people management skills. This can help you learn new skills and techniques to apply in your role.

For example, according to LinkedIn’s 2018 Workplace Learning Report, 94% of employees would stay at a company longer if it invested in their career development.

Practice Active Listening

Thirdly, communication is critical in people management and building strong relationships with team members. Listening actively to what others are saying is one of the best ways to communicate and demonstrate that you value their input. For instance, a study conducted by McKinsey & Company found that practical listening skills can lead to a 40% improvement in teamwork, a 31% improvement in customer satisfaction, and a 25% improvement in productivity.

When managers fail to communicate efficiently and professionally with their employees, it can lead to high turnover rates and reduced morale. Encouraging regular morning briefings can facilitate open communication. This will allow employees to discuss the organization’s performance and make suggestions to improve business. Recognize the importance of effective communication in people management and offer solutions that facilitate clear and open communication between managers and employees.

Embrace Diversity and Inclusion

Next, creating a diverse and inclusive workplace is crucial for influential people management. Be open to different perspectives, and try to understand and support your team members’ needs and experiences.

A study by McKinsey & Company found that companies with diverse executive teams are 33% more likely to outperform their peers in profitability.

Use Technology

At last, technology can help you streamline your people management processes and improve communication with your team members. Tools such as Celayix can help you schedule shifts, track employee time and attendance, and communicate with your team members more efficiently.

A study by WorkMarket found that 53% of employees believe that automation tools can help them save at least two hours per day, and 80% of employees said that technology improves their work-life balance.

Effective people management is crucial for ensuring the health and growth of an organization. Great managers with diverse mindsets are essential for creating a positive work environment and working towards a common goal. However, with great power comes great responsibility. It’s up to managers to uphold integrity and work with honesty to achieve organizational success. Resultantly, people management skills are vital to achieving this success and ensuring that the organization stays true to its vision, mission, and values in a distinct and disciplined manner.

How Celayix Can Help

Celayix is a workforce management software that can help you improve your people management skills by providing real-time insights into your team’s performance. With Celayix, you can:

Celayix scheduler screenshot
  • Schedule shifts more efficiently
  • Track employee time and attendance
  • Communicate with your team members more efficiently
  • Access detailed reports on your team’s performance

By using Celayix, you can free up time and resources, allowing you to focus on improving your people management skills. Additionally, Celayix can help you improve your delegation skills by providing a clear overview of your team’s workload and availability. This makes it easier to assign tasks to the right person.


Improving people management skills is crucial for creating a positive and productive work environment. You can become a more effective manager or leader by developing strong communication, leadership, empathy, conflict resolution, and delegation skills. Seek feedback, take training courses, practice active listening, and embrace diversity and inclusion to help you improve your people management skills.

Remember, effective people management can lead to increased productivity, employee engagement, and better retention rates. Investing in your people management skills is an investment in your organization’s success.

Written by Nippun Arora

Written by Nippun Arora

Nippun is the Marketing Coordinator at Celayix, primarily creating content and email marketing. He has been working with them for over 3 years.

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