Celayix Home » Leading Vegas Hotel Revolutionises Scheduling & Communication with Celayix

Leading Vegas Hotel Revolutionises Scheduling & Communication with Celayix

A case study outlining how a leading Las Vegas hotel moved away from scheduling on paper and reduced scheduling time by using Celayix shift-scheduling and time & attendance software.

This hotel (Name Confidential) is a 5-star hotel and casino resort in Las Vegas, Nevada. It has provided best-in-class hospitality since 1999 and is home to 3,209 rooms. It is among the largest, most fully featured resorts in the Vegas area. It’s renowned as an entertainment destination and has put on such notable live shows as “Chicago,” “The Lion King,” “Mamma Mia,” and performances of Cirque du Soleil.

Location: Las Vegas, USA

Industry: Hospitality

Company Size: 1,300+ Employees

Challengesautomated scheduling for hotels and hospitality

The hotel was looking for a way to eliminate its manual scheduling effort. The office staff scheduled approximately 1,300 employees every week using manual processes. This led to excessive time spent scheduling individual employees. This time could have been better spent managing their overall workforce management processes. 


They wanted to find a workforce management solution that would allow them to:

  • Instantly create recurring shifts on a week-to-week basis
  • Send out mass emails to employees notifying them of shift changes
  • Allow staff to schedule themselves to work the shifts that best suit them 

Celayix provided them with the tools to achieve these goals and more. This hotel has since been able to cut down on significant time scheduling their employees every week by being able to copy and repeat shifts for employees working in banquets. 

Previously, they had to send out individual emails to their staff regarding scheduling changes, but with Celayix, they can send multiple emails to employees notifying them of alterations. Notifications on the Celayix Employee App also alert the staff of shift additions and updates so they don’t miss a thing. 

“The ability to repeat and copy shifts from week to week has really made it simple to schedule our (1,300+) staff members instead of manually inputting them”

Scheduler, Hotel X


Simplified Scheduling

They have significantly benefited from being able to copy the shift from one week based on who works them and at what time and copy them into the same week. Managing such a large task force brings an array of complications when dealing with shift changes. But thanks to our shift repetition feature, the resort team can eliminate tedious scheduling processes and focus on the finer details.

Improved Communication 

Emails and mobile notifications have fostered easier and more effective communication channels between management and staff for the banqueting department. Employees are notified about shift changes, can submit time-off requests, and can use the in-app messaging feature to communicate with their managers. These features avoid confusion within banqueting and ensure all parties are on the same page.

Workforce Management Automation 

Alongside schedule repetition and efficient communication, the hotel’s banqueting has been able to empower its employees through the use of our self-scheduling. Self-scheduling has taken the onus off management when scheduling staff for specific shifts and allows employees to choose their work hours. This leads to less stress for management and a more satisfied banqueting workforce. 

Are you a hotel looking to upgrade to automated workforce management systems? Talk to a Solutions Advisor today about how Celayix can help

Celayix Hospitality Scheduling Software image

You may also like…

Which Payroll Schedule Suits Your Business?

Which Payroll Schedule Suits Your Business?

Trying to find balance in your payroll schedule can be difficult... you want to do what's right for your employees as well as your business! We break down the different types of payroll schedules here and how you can determine which works best for you.
Employee Empowerment in the Workplace

Employee Empowerment in the Workplace

Most managers struggle to hand over responsibility to their employees. However, by creating a culture of employee empowerment, you can truly help your business reach the next level. Take a look at why and how you can achieve that below.
Fast Check-in for Your Event Employees

Fast Check-in for Your Event Employees

If you manage staffing for large scale events, you're going to LOVE our fast check-in feature! Learn more here, and move on from outdated manual processes and improve your efficiency!