Organization
Alachua County Sheriff’s Office
Alachua County Sheriff’s Office is a multidimensional law enforcement agency. It consists of 252 sworn Deputies, 180 Detention Officers, and 244 non-sworn support employees in North Central Florida. The County has an estimated year-round population of approximately 200,000 residents. However, this does not include 50,000 University of Florida students and 13,000 Santa Fe Community College students.
Location: Alachua, Florida, USA
Industry: Law enforcement
Size: 500-1000 employees
Challenges
The head of the Uniform Patrol Division, Captain Emery Gainey, explained their existing scheduling situaution. “We were using an Excel, paper-based system that suited us fine when our officer scheduling needs were less complex and we had a smaller workforce to manage.”
“As time passed on we were having difficulty planning and tracking our Extra Duty because we were handling too much of the process manually. So we took a look at what was out there and found Celayix.”
Solution
“We needed an effective planning tool that was going to allow us to create and manage our Extra Duty. We also needed a solution that could be installed and configured efficiently with minimal impact on my division”, tells Gainey, noting that these were key factors in making the switch.
“Celayix is a well-defined workforce management solution because it allows users to build employee schedules easily months ahead of time, and know who the available staff are for a given shift according to my pre-defined skill sets required for proper shift coverage.”
“Running a county Sheriff’s Office properly requires equally sound software. That’s where Celayix comes in.”
Captain Emery Gainey, Head of Uniform Division
Results
A more cost-effective solution for managing officers
Gainey says Celayix is a comprehensive planning tool for employee scheduling, and offers the most value for money compared to the other competing solutions on the market that we looked at.
“We are now no longer shuffling through paperwork and have significantly reduced the time it takes us to build the right officer schedules with the right people. All of this means practicality and an ease of use in managing Extra Duty in a law enforcement agency like the Alachua County Sheriff’s Office.”, says Gainey.
Therefore, the ever-increasing need to protect the peace and safety of our communities can now be met.
Reduced time spent scheduling
Celayix proved to be excellent value that delivered the functionality we were looking for.
”The program runs smoothly and the customer service is courteous and cooperative.”, says Gainey. “They are willing to work with us to solve special circumstances that arise.”
The Sheriff’s Office is finding out that using Celayix has also allowed them to be smoother and reduce the amount of time its taking to build effective employee schedules months ahead of time.
Running the Sheriff’s Office Extra Duty Section more efficiently means better service to the citizens that we serve, Gainey says. “We can’t afford to have a system that takes away from this mandate. Celayix allows us to know the right officers are scheduled for the right job at the right time with ease”.
