Organization
Table Gaming Company X (Name Confidential)
Location: Las Vegas, Nevada, USA
Industry: Gaming
Company Size: 15,000+ employees
Managing employee schedules across multiple locations can be a daunting challenge. For one leading table gaming company operating 28 properties across ten states, this challenge often felt insurmountable. Each week, their scheduling team wrestled with outdated manual scheduling processes that consumed hours and left employees frustrated by miscommunications and errors. But that all changed with Celayix.
The Challenge: A Time-Consuming Process
Before adopting Celayix, This table gaming company was using traditional, paper-based schedules to roster their employees on a weekly/ monthly basis. Due to the vast amount of employees that they supervise in all 28 locations across the US, it became apparent that they needed a more sophisticated scheduling process.
Imagine the scene: a scheduling administrator sitting at a desk stacked high with papers, juggling phone calls and emails to coordinate shifts for hundreds of employees. Every schedule change or update meant reworking multiple documents, which often resulted in confusion and mistakes. It also meant that schedules had to be redistributed to employees after every change. Employees were left in the dark about their schedules until the last minute, leading to inefficiencies and dissatisfaction.
This table gaming company knew they needed a change. The manual process wasn’t just tedious—it was unsustainable. The team needed a way to streamline operations and provide employees with greater transparency and control over their schedules.
The Turning Point – Discovering Celayix
Due to the high number of employees working in the company, they needed a solution that would make their employees’ schedules and time and attendance process more efficient.
The search for a solution led them to Celayix, a platform designed to transform workforce management. Celayix offered everything they were looking for: an intuitive scheduling interface, real-time updates, and a mobile app that could put the power of scheduling directly into employees’ hands.
The implementation process was seamless. The team quickly adapted to the platform, and employees were eager to try out the new tools. It was the start of a new era for the company’s scheduling process.
“I love the way I can change the scheduling program throughout the week and I don’t have to get up and change it in five different places and each of the pits downstairs”
Scheduling Administrator
The Transformation: Efficiency and Empowerment
With Celayix in place, the impact was immediate and transformative. The scheduling team could now make updates in real time, eliminating the need to juggle multiple documents. What once took hours each week could now be accomplished in minutes.
Employees also felt the difference. Using the Celayix Mobile App, they could instantly view their schedules, request changes, and receive updates without needing to call or visit the office. The process became more transparent, empowering employees to take ownership of their work hours and reducing scheduling-related frustrations.
One scheduling team member described the change, saying, “I love the way I can change the scheduling program throughout the week without having to update it in five different places and each of the pits downstairs.”
The Results: A New Standard for Workforce Management
The benefits didn’t stop there. By implementing Celayix, the company achieved:
- Time Savings: The scheduling process was streamlined, freeing up valuable hours for the team to focus on other priorities.
- Improved Accuracy: Real-time updates and a centralized platform reduced errors and miscommunications.
- Enhanced Employee Satisfaction: Transparent and accessible scheduling tools empowered employees and improved morale.
- Improved Time Off Requests:Employees of the table gaming company no longer have to file a time off request form in person. With Celayix they can request time off using our mobile app which alerts their scheduling administrator.
The table gaming company now operates with a level of efficiency and effectiveness that was previously out of reach. Their journey with Celayix has set a new standard for workforce management, proving that the right tools can make all the difference.
Your turn
If your organization is struggling with employee scheduling challenges, take inspiration from this success story. Explore how Celayix can revolutionize your processes and help you save time, reduce errors, and empower your workforce.
