Celayix Home » Testimonial – InSync Training

Testimonial – InSync Training

We use this software to manage scheduling nearly 50 independent contractors in supporting our large client base with a number of different service types. We offer global support so we need to manage all time zones and their associated Daylight Savings Time changes so the integration with other calendars such as Outlook is a must! Our schedules are quite fluid and change often as our client’s support needs change; we can schedule up to a year in advance or for the very next day! Our schedulers would be at loss without it! The functionality, search capabilities, filtering, and reporting are a must in our business!
The Celayix help staff is incredibly supportive, responsive and are a joy to work with.
We can’t recommend this highly enough!

– Vickie Hadge, Operations Manager, InSync Training

You may also like…

Employee Scheduling Metrics: 7 KPIs Every Workforce Manager Should Track

Employee Scheduling Metrics: 7 KPIs Every Workforce Manager Should Track

Monitor a combination of operational, financial, and employee-focused KPIs for a complete picture of workforce performance. Together, these metrics help managers identify trends, improve ...
Staff Scheduling: A Critical Foundation for Organizational Performance

Staff Scheduling: A Critical Foundation for Organizational Performance

For shift-based organizations, every schedule affects labor cost, coverage, compliance, employee experience, and customer satisfaction. When scheduling is done manually, managers spend too ...
How to Handle Employee No-Call, No-Shows: Best Practices for Managers

How to Handle Employee No-Call, No-Shows: Best Practices for Managers

What constitutes a no-call, no-show, why it happens, how to respond, and what organizations can do to prevent it in the future.
No results found.