The Complexity of Scheduling Pt. 2
In Part One of this series, we outlined the complexity of scheduling the right people at the right time. In Part Two, we will be going over the difficulty of communication between schedulers and employees.
When you work in an environment with revolving shifts and schedules, there are many potential points of failures when communicating with your employees. You need to determine your scheduling needs and communicate shift availability to your staff. This is much more difficult than it sounds. Inefficient schedulers communicate through phone calls, text messages, social media, etc. The problem with these forms of communication is that it is incredibly time consuming communicating back and forth with individual employees. You have to manually type or call dozens of employees. Worst of all, you could be using a cork board, which is the worst form of communication possible.
Communicating available shifts is just one part of the equation; the other is gathering availability, which is even more difficult. Gathering employee availability is especially difficult if you have part time or casual employees who don’t have set schedules. The nightmare scenario is that you have dozens of employees (full time, part time, and casual), across multiple locations, and you need to figure out each and every employee’s availability and cross reference it with open shifts. This needs to be done one by one through phone, email, text, or social media.
If this sounds next to impossible, that’s because it is, especially if you only have one person doing all the scheduling. Thankfully, employee scheduling software can make life easier and save you time and money. By implementing employee scheduling software, you and your employees will be able to easily and effectively communicate with each other. You can conveniently share open shifts and your employees can view this information via phone, computer, or smartphone. Also, on the other end of the equation, your staff members can easily input their availability in the employee scheduling software through the any device that has access to the internet.
Employee scheduling software will not only make life easier for you and your employees, it will improve your relationship with your staff members. Open, transparent and convenient communication will ensure your organization’s management and employees are in synch. Stay tuned for the next part of this series to learn of other scheduling complexities we can help you with. In the meantime, reach out to the Celayix team if you would like to learn more about employee scheduling software.