• telephone and email support
• product upgrades
• service packs

24/7 support is available through our Gold maintenance plan. If your organization requires the security of 24 hours a day, 7 days a week support, please contact sales for more information about a Gold maintenance plan.

Customer support is available Monday thru Friday, 8AM-5PM PST via email at support@celayix.com or by telephone at 604-683-7669. Click here for our technical support holidays.

When contacting support, please provide your company name, contact information and a description of the support incident. A customer support representative will contact you within 1 business day.

The majority of Celayix customers polled said they would refer their friends or colleagues to Celayix products. To show our appreciation, we created a program to ensure these customers are properly rewarded. Many customers have already taken advantage of our Customer Referral Loyalty Program and we encourage you to do the same.

To learn more about the program and how to participate, please login to the customer portal. If you are not yet a customer and need more information, please contact our sales department