Utility organizations require a robust workforce management
system to manage their employees in the field. Cost
reduction and efficient operational procedures are a
must to maintain profitability. Celayix provides solutions
tailored to meet the specific demands associated with
deploying a mobile workforce.
Planning and Scheduling
Automatically track double book, time off, qualifications,
restrictions, days off and overtime to ensure qualified
employees are scheduled at the lowest cost. Easily rotate
schedules as well as identify coverage deficiencies.
Schedule Publishing
Reduce call center loads by publishing employee schedules
over the Internet or telephone.
Work Availability and Time Off Requests
Allow employees to submit their availability information
and request time off so available employees can be easily
matched with assignments.
Time & Attendance
Eliminate time sheets and data entry errors by allowing
employees to enter their attendance directly into corporate
systems through the telephone, Internet, biometric hand
readers or time clocks.
As attendance is recorded, bill and pay rates are applied
and summarized into easy-to-read reports that can be
exported to any number of financial and payroll solutions.
Performance Based Pay and Monitoring
Allow your employees to check-in and check-out remotely
over the telephone while improving customer service
levels by tracking late arrivals and early departures.
Telephony Services
Allow your employees to connect directly into corporate
systems over the telephone to record information such
as job status and inventory use in real-time.
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