Retail service providers must balance between providing adequate customer service levels with minimizing labor costs. Celayix provides solutions tailored to meet the specific demands of retail and service sector environments.

Planning and Scheduling
Automatically track double book, time off, qualifications, restrictions, days off and overtime to ensure qualified employees are scheduled at the lowest cost. Easily rotate schedules as well as identify coverage deficiencies.

Schedule Publishing
Reduce call center loads by publishing schedules over the Internet or telephone.

Work Availability and Time Off Requests
Allow employees to submit their availability information and request time off so available employees can easily be matched with assignments.

Time & Attendance
Eliminate time sheets and data entry errors by having employees enter their attendance directly into corporate systems through the telephone, Internet, biometric hand readers or time clocks.

As attendance is recorded, bill and pay rates are applied and summarized into easy-to-read reports that can be exported to any number of financial and payroll solutions.

Performance Based Pay and Monitoring
Assess performance by tracking late arrivals and early departures.