Retail service providers must balance between providing adequate customer service levels with minimizing labor costs. Celayix provides solutions tailored to meet the specific demands of retail and service sector environments.

Advanced Scheduling
Automatically track availability, time off requests, qualifications, overtime restrictions, and union requirements to ensure qualified employees are scheduled at the lowest cost within government and/or union regulations. Easily rotate schedules as well as identify and eliminate costly overtime or coverage deficiencies.

Collaborative Scheduling
Increase employee satisfaction and reduce scheduling time by granting employees a certain level of access to the system. Allow them to submit availability, request time off, and manage contact information over the Internet and have this information automatically integrated into the scheduling process.

Schedule Publishing
Reduce time-consuming communication with employees and relay scheduling information sooner by publishing schedules over the Internet or telephone. Make last minute changes that are reflected in real-time so that they are immediately visible to employees.

Time & Attendance
Streamline the HR department and increase payroll timeliness by allowing employees to enter their attendance directly into the system through the telephone, Internet, biometric hand readers or time clocks.

As attendance is recorded, pay rates are applied and summarized automatically into easy-to-read reports that can be seamlessly exported to any financial or payroll solution.

Real-Time Monitoring Capabilities
Assess employee performance and reduce on-site supervision by tracking late arrivals and early departures. Also monitor staff working alone over the phone to ensure proper safety regulations are met.

Profitability Reports and Centralized Information
Gain insight on how workforce deployments affect business profitability and understand where and how to optimize them with easy-to-read reports. Business intelligence is created by drawing information directly from a central database to which all components of the system are linked.

Integration and Data Exchange
Reduce time and headaches with respect to software integration. Celayix solutions can integrate with any relevant business software using industry standards like SOAP web services, sockets, API, ASCII file import/export and others.