Workforce Field Automation
Celayix field automation is the latest in workforce automation technology.
It allows two way communication between mobile employees and corporate
systems using just a telephone or cellular phone. Employees can
call in to receive real-time information or perform data entry functions
right over the phone.
Time & Attendance
Check-ins, check-outs, safety checks, time sheet entry and remote
monitoring.
Employee Self Service
Review work schedules and confirm availability.
Resource Management
Manage inventory by tracking parts used in the field.
Ticket Management
Allow technicians the ability to enter job tickets including ticket
receipt, status and time spent.
Features
Voice Authentication
Verify speaker identity using their own voice biometric print.
Speech Pattern Recognition
Interface using plain speech.
Benefits
Low Cost Deployment
A common problem of organizations with mobile workforces is the
high cost of communication. Often times, field personnel are issued
expensive wireless notebooks or PDAs even though they require only
a limited amount of information. Celayix field automation is the
lowest cost alternative that allows employees to access corporate
systems using only a telephone.
Lower Capital Costs
Organizations can spend thousand per employee equipping, maintaining,
servicing and replacing alternative technologies such as laptops,
mobile terminals or PDAs.
Reduce Operating Costs
Reduce loads on internal call centers and administrative staff.
Rapid Deployment
Celayix's open architecture allows rapid deployment and interface
with existing corporate systems.
Minimal Training
If your employees can use a telephone, than they will be able to
easily use our field automation solutions.
Reliability
Telephone connections are inherently more reliable than wireless
Internet connections.
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